Shipping terms

Shipping Terms

For logistical reasons, some items in the same order may be shipped separately, which means you might receive your products in multiple packages. To ensure accurate and prompt delivery, please double-check and enter your shipping address correctly at checkout.

Please note that we are not responsible for lost packages due to incomplete or incorrect addresses provided by the customer. It is important to verify your delivery information to avoid delivery issues. At checkout, you have the option to choose your preferred shipping method, including a free option, which may involve shipping from an international supplier.

Our standard processing time for orders is 2–5 business days after placement. Once processed, the estimated delivery time is 5–9 business days. These delivery times are approximate, and we do not guarantee specific delivery dates.

Once your order has been processed, we will generate a tracking number and send it to you via a shipping confirmation email. If you have not received your tracking number within 5 business days, please contact us via email at jenny@jennyakeson.se including your order number.

You can rest assured that we are committed to meeting or exceeding your delivery expectations. Our team will always do its best to deliver your products on or before the estimated delivery date.

If you have any questions or concerns about our delivery process, feel free to contact us at jenny@jennyakeson.se